Last Updated: 28/06/26
1. Introduction
BU Minds Pvt. Ltd. (“BU Minds”, “Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store, process, and protect your personal information when you visit our website, communicate with us, engage our pharmaceutical consulting or research services, or otherwise interact with BU Minds.
We are committed to processing personal data responsibly and in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and other applicable Indian laws.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Scope
This Privacy Policy applies to information collected through:
- Our official website
- Contact forms
- Email communications
- Telephone communications
- Business enquiries
- Research collaborations
- Consultancy engagements
- Contract research projects
- Product development services
- Recruitment processes
- Any other interactions with BU Minds
This Policy does not apply to third-party websites that may be linked from our website.
3. Information We Collect
Depending on how you interact with us, we may collect the following information.
3.1 Personal Information
This may include:
- Full name
- Organization or company name
- Job title
- Email address
- Phone number
- Business address
- Country
- Professional qualifications (where relevant)
- Information provided in enquiry forms
3.2 Business Information
For consultancy and research engagements, we may collect information including:
- Company details
- Research requirements
- Product development requirements
- Project specifications
- Technical documentation
- Business communications
- Purchase orders
- Contracts
- Service agreements
3.3 Website Usage Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Date and time of access
- Pages visited
- Referring website
- Session information
- Website usage analytics
3.4 Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Measure website performance
- Analyze visitor behaviour
- Enhance user experience
You may configure your browser to refuse cookies; however, some features of our website may not function properly.
4. Information Related to Research and Consulting Services
During the course of providing pharmaceutical consulting, contract research, product development, or scientific services, clients may voluntarily provide:
- Research protocols
- Laboratory information
- Technical documentation
- Product formulations
- Manufacturing information
- Scientific reports
- Business strategies
- Regulatory documentation
- Confidential commercial information
BU Minds treats such information as confidential and uses it solely for the purposes of performing agreed professional services unless otherwise authorized by the client or required by law.
BU Minds does not claim ownership over confidential client information.
5. How We Use Information
We may use information to:
- Respond to enquiries
- Provide requested services
- Perform contract research
- Deliver consulting services
- Develop pharmaceutical products
- Prepare technical reports
- Manage client relationships
- Process business transactions
- Improve our services
- Maintain website security
- Detect fraud or misuse
- Comply with legal obligations
- Protect our legal rights
We process only such information as is reasonably necessary for these purposes.
6. Legal Basis for Processing
Where applicable under law, we process personal information:
- With your consent;
- To perform contractual obligations;
- To comply with legal obligations;
- For legitimate business interests, provided such interests do not override your rights and freedoms.
7. Sharing of Information
BU Minds does not sell personal information.
We may share information with:
- Professional advisers
- Legal advisers
- Auditors
- Regulatory authorities
- Government agencies
- Cloud service providers
- IT service providers
- Website hosting providers
- Business partners involved in delivering agreed services
Such disclosures are limited to what is necessary for the relevant purpose.
8. Confidentiality
Confidentiality is fundamental to our business.
BU Minds maintains appropriate administrative, technical, and organizational measures to protect confidential business information received from clients.
Employees, consultants, contractors, and service providers are expected to maintain confidentiality and may be subject to confidentiality obligations.
Where separate Non-Disclosure Agreements (NDAs) exist between BU Minds and a client, those agreements will govern the treatment of confidential information in addition to this Privacy Policy.
9. Data Security
We implement reasonable safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Security measures may include:
- Secure servers
- Firewalls
- Encryption where appropriate
- Access controls
- Password protection
- Periodic security reviews
- Employee confidentiality obligations
Despite our efforts, no method of electronic transmission or storage is completely secure. Accordingly, absolute security cannot be guaranteed.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services;
- Comply with contractual obligations;
- Meet legal and regulatory requirements;
- Resolve disputes;
- Protect our legal interests.
When information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws.
11. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information;
- Request correction of inaccurate information;
- Request deletion of personal information where legally permissible;
- Withdraw consent where processing is based on consent;
- Request information regarding the processing of your personal data;
- Lodge complaints with the appropriate authorities.
Requests may be submitted using proper contact channels.
12. International Data Transfers
Where necessary, information may be processed or stored using service providers located outside India.
Where such transfers occur, BU Minds will take reasonable steps to ensure that appropriate safeguards are implemented consistent with applicable laws.
13. Third-Party Websites
Our website may contain links to third-party websites.
BU Minds is not responsible for the privacy practices, content, or policies of external websites. Users are encouraged to review the privacy policies of those websites independently.
14. Children’s Privacy
Our website and services are intended for professionals, businesses, researchers, institutions, and organizations.
We do not knowingly collect personal information from children.
If we become aware that information relating to a child has been collected contrary to applicable law, we will take reasonable steps to delete such information.
15. Changes to this Privacy Policy
We may revise this Privacy Policy from time to time.
Updated versions will be published on this page together with a revised “Last Updated” date.
Continued use of our website after any revisions constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact:
BU Minds Pvt. Ltd.
Email: Contact@buminds.in
Registered Office: CIIC, Seethakathi Estate, GST Road, Vandalur, Kancheepuram, Vandalur, Kanchipuram, Chinglepet, Tamil Nadu, India, 600048
17. Grievance Officer
In accordance with applicable laws, BU Minds has designated a Grievance Officer to address concerns relating to personal data.
Grievance Officer
BU Minds Pvt. Ltd.
Email: Contact@buminds.in
Address: CIIC, Seethakathi Estate, GST Road, Vandalur, Kancheepuram, Vandalur, Kanchipuram, Chinglepet, Tamil Nadu, India, 600048
The Grievance Officer shall acknowledge and address grievances within the timelines prescribed under applicable law.